Frequently Questions asked

Here you will find answers to the most important questions about our products, orders and application.

ORDERING & SHIPPING
How long does it take for my order to be shipped?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

How can I place an order?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

Which shipping providers are used?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

Can I change or cancel my order later?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

Do you also deliver abroad?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

How long does it take for my order to be shipped?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

PAYMENT & SECURITY
How long does it take for my order to be shipped?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

How can I place an order?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

Which shipping providers are used?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

Can I change or cancel my order later?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

Do you also deliver abroad?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

How long does it take for my order to be shipped?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

PRODUCTS & AVAILABILITY
How long does it take for my order to be shipped?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

How can I place an order?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

Which shipping providers are used?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

Can I change or cancel my order later?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

Do you also deliver abroad?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

How long does it take for my order to be shipped?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

RETURN & WARRANTY
How long does it take for my order to be shipped?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

How can I place an order?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

Which shipping providers are used?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

Can I change or cancel my order later?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

Do you also deliver abroad?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

How long does it take for my order to be shipped?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

ACCOUNT & NEWSLETTER
How long does it take for my order to be shipped?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

How can I place an order?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

Which shipping providers are used?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

Can I change or cancel my order later?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

Do you also deliver abroad?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

How long does it take for my order to be shipped?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

SERVICE & REPAIR
How long does it take for my order to be shipped?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

How can I place an order?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

Which shipping providers are used?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

Can I change or cancel my order later?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

Do you also deliver abroad?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

How long does it take for my order to be shipped?

Orders received by 2 PM on weekdays are usually shipped the same day. Within Germany, delivery typically takes 1-2 business days. For shipments to other European countries, delivery times can vary between 3 and 7 days, depending on the destination.

Didn't find an answer to your question?

We will gladly advise you if you did not find a suitable answer among the frequently asked questions.